I have been selling my products online for over a year now. A friend who also sells online products advised me to check Livemoz’s free live chat software that everyone can download. He also explains that he has never seen this type of conversion rate optimization in every advertisement or other programs that he used.  We have tried everything including additional items that are included for free, comment boxes, and even hotlines that are open 24/7. I then read thru Livemoz’s website and checked if someone can really live chat a customer, and to my surprise, the program was real and effective as well.

            The chat allows the clients or future customers learn more about the product as well as inquire different things in real time, and it makes them feel more comfortable with the fact that they are talking to a real individual rather than waiting for an email, which they might forget to read about later on.  I found it to be really effective because of the increase in sales that happened in just three weeks of using it. The website was also effective in relaying the message to the user, and thus allowed me to learn more about the product and in what way should I use it. All in all, I was really glad to have used Livemoz’s software, and as of now, after using the software for three months, I’ll probably upgrade and buy the Livemoz Pro, so that the intelligent robot would chat with more customers at the same time.